Cancel an order 
Please contact us toll free at 888-937-5292 or in Florida call 954-781-0073.   We can also be reached by email.  Most orders are shipped within a few hours after being placed. If your order has already been shipped, simply refuse the order upon delivery.

Change your subscription
To remove your name from our E-mail correspondence, just let us know by sending an email or clicking the un-subscribe link if its available.

No Tax Outside Florida
You never pay sales tax outside Florida!  We are not required to collect sales and use tax on deliveries throughout the US, except where we have a business location. 

Back Ordered Items Shipping & Handling
If you order items with different shipping availability dates - for example, an in-stock item along with a back ordered item - each item will ship as soon as it's available.  If the original order was placed using Next Day or 2-Day delivery options, the back ordered items will be shipped using UPS Ground service at no additional cost to you.

Unconditional Satisfaction Guarantee
Our goal is to make sure you receive the best value on every purchase you make at atlanticcoastkayak.com. We want to be your number one choice for all your kayak needs.
You have our Unconditional Satisfaction Guarantee.  If for any reason you are not completely satisfied with a product, simply return it within 30 days to atlanticcoastkayak.com for a no hassle exchange or return.  Returns must be in new condition and packed in the original manufacturers packaging. Returns must include all components of the original manufacturers package.

Return/Exchange Policy - Our unconditional guarantee:
If for any reason you are not completely satisfied with a product, simply return it within 15 days , to atlanticcoastkayak.com. for a no hassle return.
RETURN REQUIREMENTS:

• Returned products must be in brand new, mint condition.
• Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. 
• The manufacturer's labeled packaging must be enclosed within a new shipping carton.
• Any Blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition
• SHIPPING AND HANDLING FEES, IF APPLICABLE, ARE NOT REFUNDABLE

Payment Methods
We proudly use PayPal as our credit card processor.

Manufacturer Warranty
All new products purchased on atlanticcoastkayak.com. are supplied with original manufacturer warranties.